Data Protection Document

Privacy Policy — How 555cb Handles Your Data

Your privacy matters to us. This Policy explains what personal data 555cb collects, why we collect it, how we use and protect it, and what rights you have as a user — with specific context for Pakistani users.

Effective Date: 1 January 2026  |  Version 1.0
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Your Data is Protected
We collect only what is necessary. We do not sell your data to third parties.
Minimal Data Collection

We collect only the personal data necessary to provide our Services, verify your identity, and comply with AML and KYC obligations. Nothing more.

No Third-Party Data Sales

Your personal information is never sold, rented or commercially transferred to third parties for their own marketing purposes. Period.

Your Rights, Clearly Stated

You have the right to access, correct, port and request deletion of your personal data. This Policy explains exactly how to exercise those rights.

Transparent Cookie Use

We explain exactly what cookies we use, why, and how you can manage your preferences. No hidden tracking scripts or undisclosed data collection.

1 Introduction

555cb ("we", "us", "our", the "Platform") is committed to protecting the privacy and personal data of every individual who accesses or uses the 555cb website at https://555cb.cam and any associated services (collectively, the "Services"). This Privacy Policy ("Policy") sets out, in clear and formal terms, how we collect, process, store, protect and disclose personal data in connection with your use of the Platform.

This Policy applies to all users of the Platform, including visitors who have not registered an Account, prospective users who commence but do not complete the registration process, and fully registered and verified Account holders. It covers data collected through the website interface, through our support channels and through the KYC verification process.

By accessing or using the Platform, you confirm that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you should not access or use the Platform.

Note for Pakistani Users: Pakistan's data protection framework is evolving. While a dedicated data protection statute applicable to private entities was under legislative development at the time of this Policy's publication, 555cb processes personal data in accordance with internationally recognized data protection principles. This Policy does not constitute legal advice regarding Pakistani data protection law. For queries specific to your legal rights under Pakistani law, please consult a qualified legal professional.

This Policy should be read in conjunction with our Terms & Conditions and our Responsible Gambling Policy, both of which are incorporated by reference.

2 Definitions

In this Policy, the following terms have the meanings set out below:

Term Definition
"Personal Data" Any information relating to an identified or identifiable natural person ("data subject"), including name, identification number, location data, online identifier, or factors specific to the physical, physiological, mental, economic, cultural or social identity of that person.
"Processing" Any operation or set of operations performed on Personal Data, including collection, recording, organization, storage, adaptation, retrieval, use, disclosure, erasure or destruction.
"Data Controller" The entity that determines the purposes and means of Processing Personal Data. For the purposes of this Policy, the Data Controller is 555cb.
"Data Processor" A third party that Processes Personal Data on behalf of the Data Controller under a written contract and subject to the Data Controller's instructions.
"Cookies" Small text files placed on a user's device by a website to store preference information, session data and analytics metrics.
"KYC" Know Your Customer — the identity and age verification process conducted to confirm a user's identity, age and source of funds in compliance with AML obligations.
"AML" Anti-Money Laundering — the framework of legal and regulatory controls designed to prevent the use of financial services for money laundering or terrorist financing.
"User" / "you" Any natural person who accesses the Platform and/or holds a registered Account.

3 Data We Collect

555cb collects Personal Data through several channels and in different categories, as described below.

3.1 Registration Data

When you create an Account, we collect the following information:

  • Full legal name;
  • Date of birth (for age verification purposes);
  • Email address;
  • Residential address (including city and country — relevant cities for Pakistani users include but are not limited to Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar);
  • Preferred currency (e.g., PKR);
  • Username and encrypted password.

3.2 KYC & Identity Verification Data

To satisfy our identity verification obligations, we may collect:

  • Copies of government-issued identity documents (e.g., CNIC, passport);
  • Proof of address documentation (e.g., utility bill, bank statement);
  • Selfie or liveness-check imagery for biometric identity matching;
  • Source of funds documentation where required by AML risk assessment.

3.3 Transaction & Payment Data

We collect records of financial transactions including:

  • Deposit and withdrawal amounts, dates and transaction references;
  • Payment method details (e.g., account numbers, wallet identifiers) — sufficient to process and verify transactions;
  • Currency conversion records where applicable.

3.4 Technical & Usage Data

We automatically collect certain technical data when you access the Platform:

  • IP address and approximate geographic location;
  • Device type, operating system and browser version;
  • Pages viewed, session duration and navigation patterns;
  • Referring URL and search terms used to reach the Platform.

3.5 Communications Data

When you contact our support team by email, Live Chat or any other channel, we retain records of that communication including your name, contact details, the content of your enquiry and our response. This applies to support correspondence in both English and Urdu.

Principle of Data Minimisation: 555cb applies the principle of data minimisation in all data collection activities. We collect only the Personal Data that is adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed.

5 How We Use Your Personal Data

We use the Personal Data we collect for the following purposes:

  • Account Management: Creating, maintaining and managing your Account, including processing login requests, password resets and profile updates;
  • Service Delivery: Providing access to casino games, sportsbook markets (including cricket, PSL T20, ICC tournaments, football and UFC), live casino and all other Services;
  • Identity & Age Verification: Conducting KYC checks to confirm your identity and eligibility as an adult user (18+ or the higher minimum required by applicable law);
  • Payment Processing: Processing deposits, withdrawals and related financial transactions;
  • Fraud Prevention & Security: Detecting, investigating and preventing fraudulent activity, unauthorized account access, money laundering and other illegal conduct;
  • Responsible Gambling: Monitoring your gaming activity to identify potential indicators of problem gambling and to facilitate the operation of deposit limits, session timers, loss limits and self-exclusion tools;
  • Customer Support: Responding to your enquiries, complaints and support requests through English and Urdu support channels;
  • Legal Compliance: Complying with applicable legal obligations and responding to lawful requests from competent authorities;
  • Platform Improvement: Analysing usage patterns and user feedback to improve the Platform's features, performance and content;
  • Communications: Sending transactional communications (e.g., account confirmations, withdrawal notifications) and, where consent has been provided, promotional communications about Platform offers and updates.

6 Data Sharing & Disclosure

555cb does not sell, rent or commercially transfer your Personal Data to third parties for their own marketing or commercial purposes. We may share your data with the following categories of recipient in the circumstances described below:

6.1 Service Providers & Data Processors

We engage carefully selected third-party service providers to assist with delivering our Services. These include payment processing partners, KYC and identity verification providers, cloud hosting and infrastructure providers, fraud detection and AML screening services, and customer support platform operators. All Data Processors are subject to contractual data processing agreements and are prohibited from using your data for any purpose other than performing the contracted services.

6.2 Legal & Regulatory Disclosure

We may disclose your Personal Data to competent courts, law enforcement agencies, regulatory bodies or other public authorities where we are legally required to do so, where we believe disclosure is necessary to protect the rights or safety of any person, or in response to a lawful order, subpoena or warrant.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring or sale of all or substantially all of our assets, your Personal Data may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection safeguards.

No Sale of Data: We do not sell, rent or otherwise commercially exploit your Personal Data. Any third-party sharing is limited to operational necessity and is subject to contractual data protection obligations.

7 KYC & Identity Document Data

Identity documents submitted during the KYC process — including CNIC copies, passport scans, selfie images and proof-of-address documentation — are treated as particularly sensitive Personal Data and are subject to enhanced protection measures.

KYC data is processed solely for the purposes of identity verification, age confirmation, AML compliance and fraud prevention. It is not used for profiling, marketing or any purpose unrelated to the verification process.

KYC documents are processed by our designated identity verification partner (a Data Processor) under a binding data processing agreement. Documents are stored in encrypted form and access is restricted on a strict need-to-know basis.

Document Security Notice: Always submit KYC documents exclusively through the Platform's secure HTTPS verification portal. Never send identity documents through unsecured chat applications, public email platforms or to any contact claiming to represent 555cb outside official channels. Never submit altered, obscured or falsified documents — doing so constitutes fraud and will result in immediate account closure and may be referred to law enforcement.

8 Payment Data

8.1 Payment transactions on the Platform are processed by authorized payment processing partners. While 555cb maintains transaction records for accounting, AML monitoring and KYC verification purposes, sensitive payment instrument data (such as full card numbers or complete bank account credentials) is handled by the payment processor and is not stored in full on our systems.

8.2 Familiar Pakistani payment references — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — may be mentioned in the context of payment options available on the Platform. These references are contextual only and do not imply that any of these providers endorse, are affiliated with or support gambling operations.

8.3 Transaction records, including deposit and withdrawal history, are retained in accordance with Section 10 (Data Retention) of this Policy, primarily to satisfy AML record-keeping requirements and to resolve any disputes relating to payment activities.

9 Cookies & Tracking Technologies

555cb uses cookies and similar tracking technologies (including web beacons and session tokens) to operate the Platform effectively and to improve your user experience. The categories of cookies we use are described below.

Cookie Type Purpose Basis
Strictly Necessary Session management, authentication, security tokens and load balancing. Essential for the Platform to function correctly. Legitimate Interest / Contractual Necessity
Functional Storing user preferences such as language settings, display options and responsible gambling limit configurations. Legitimate Interest
Analytics Collecting anonymized data on page views, session durations and navigation paths to identify platform improvements. Consent
Security Fraud detection signals, bot identification and suspicious activity monitoring to protect user accounts and platform integrity. Legitimate Interest

You may manage your cookie preferences through your browser's settings at any time. Please note that disabling strictly necessary cookies may impair the functionality of the Platform. Analytics cookies require your consent and will not be set without it.

10 Data Retention

555cb retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The following general retention periods apply:

  • Account Data: Retained for the duration of your Account and for a period of at least five (5) years following Account closure, to comply with AML record-keeping obligations and to resolve any post-closure disputes;
  • KYC Documents: Retained for the period specified by applicable AML regulations, typically five (5) years from the date of the last transaction or Account closure, whichever is later;
  • Transaction Records: Retained for a minimum of five (5) years in accordance with AML and financial record-keeping requirements;
  • Support Communications: Retained for up to three (3) years following the resolution of the relevant enquiry, unless a longer period is required for dispute resolution or legal proceedings;
  • Analytics Data: Anonymized or aggregated within twenty-six (26) months of collection;
  • Marketing Consent Records: Retained for three (3) years from the date of consent or until consent is withdrawn, whichever is sooner.
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized in a manner that prevents re-identification, using industry-standard data destruction methods.

11 Data Security

555cb implements a range of technical and organizational security measures to protect your Personal Data against unauthorized access, loss, destruction, alteration or disclosure. These measures include:

  • HTTPS/SSL Encryption: All data transmitted between your device and our servers is encrypted using industry-standard Transport Layer Security (TLS) protocols;
  • Encryption at Rest: Sensitive Personal Data, including KYC documents and payment data, is stored in encrypted form;
  • Access Controls: Access to Personal Data is restricted to authorized personnel on a strict need-to-know basis, enforced through role-based access control and multi-factor authentication;
  • Security Monitoring: Continuous monitoring of Platform systems for suspicious activity, unauthorized access attempts and data breach indicators;
  • Incident Response: A documented data breach response procedure including notification protocols in accordance with applicable legal obligations.
Your Responsibility: While we implement robust security measures on our side, the security of your Account also depends on you. You are responsible for maintaining the confidentiality of your login credentials and for using a strong, unique password. Report any suspected unauthorized access to your Account to our support team immediately.

12 Your Data Rights

Subject to applicable law and the specific circumstances of your request, you have the following rights in relation to your Personal Data held by 555cb:

Right of Access

You may request a copy of the Personal Data we hold about you. We will provide this within the period required by applicable law.

Right of Rectification

You may request correction of inaccurate or incomplete Personal Data. You may also update certain information directly in your Account settings.

Right to Erasure

You may request deletion of your Personal Data. This right is subject to our legal retention obligations (e.g., AML record-keeping requirements) which may prevent full erasure in all cases.

Right to Data Portability

You may request a copy of Personal Data you provided to us in a structured, machine-readable format, where technically feasible and where processing is based on consent or contract.

Right to Restriction

In certain circumstances, you may request that we restrict processing of your data — for example, while you contest its accuracy or object to its use.

Right to Object

You may object to processing based on legitimate interests, including profiling and direct marketing. On receipt of a valid objection, we will cease that processing unless we have compelling legitimate grounds.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

Right to Lodge a Complaint

If you believe your data rights have been infringed, you have the right to lodge a complaint with the competent data protection supervisory authority in the relevant jurisdiction.

To exercise any of the rights described above, please contact us using the details in Section 16. We will respond to verifiable requests within the timeframe prescribed by applicable data protection law. We may need to verify your identity before processing certain requests.

13 International Data Transfers

13.1 The operation of the Platform may involve the transfer of your Personal Data to countries outside Pakistan. Where such transfers occur, 555cb takes steps to ensure that adequate safeguards are in place to protect your data in accordance with the data protection standards described in this Policy.

13.2 Safeguards employed for international data transfers may include standard contractual clauses, binding corporate rules, or reliance on adequacy decisions where applicable. Details of the specific transfer mechanisms in use are available upon request by contacting us through the channels in Section 16.

13.3 All Data Processors engaged by 555cb — regardless of their location — are contractually required to maintain data protection standards consistent with this Policy and applicable law.

14 Minors & Children's Privacy

The Platform is strictly for use by adults aged 18 years and over — or the higher minimum age required by the operator's license jurisdiction or applicable local law. 555cb does not knowingly collect Personal Data from individuals below the applicable minimum age.

If we become aware that Personal Data has been collected from a minor without appropriate verification having been in place, we will take immediate steps to delete that data and close the associated Account. If you have reason to believe that a minor has registered an Account on the Platform, please notify us immediately through the support channels described in Section 16.

Age Verification: We conduct age verification as part of the KYC process. Pending verification, access to gambling features may be restricted and deposits held in escrow. Where verification fails or reveals underage access, all such funds will be returned net of any administrative costs and the Account will be permanently closed.

15 Changes to This Policy

15.1 555cb reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or the structure of our Services. The effective date of the current version is displayed at the top of this page.

15.2 Where changes to this Policy are material — meaning they significantly affect your rights or the way we handle your data — we will notify registered Users by email and/or by prominent notice on the Platform prior to the changes taking effect.

15.3 Your continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must cease using the Platform and may request Account closure.

15.4 We recommend that you review this Policy periodically to remain informed of any updates. Previous versions of this Policy are available upon written request.

16 Contact Us — Data Enquiries

For any enquiries relating to this Privacy Policy, to exercise your data rights, or to raise a concern about the way we have handled your Personal Data, please contact the 555cb privacy team through the following channels:

Email Address
[email protected]
Plain text only — not a clickable link
Response Time
Within 2 business days
Urgent account issues: use Live Chat
Live Chat
Available 24/7 via Help Centre
English and Urdu support available
Data Request Subject Line
"Data Rights Request – [Your Username]"
Include your registered email address
Identity Verification for Data Requests: To protect your privacy, we may need to verify your identity before processing any data access, rectification, erasure or portability request. We will ask you to confirm details matching your Account registration. We will not process requests we cannot verify.

What Our Privacy Commitment Means in Practice

Six principles that guide how 555cb handles every piece of personal data, every day.

Secure by Default

HTTPS/SSL encryption protects all data in transit. Sensitive data at rest is stored encrypted. Access to personal data is restricted to authorized personnel only, enforced through multi-factor authentication.

Collect Only What's Needed

Data minimisation is a core principle. We collect only the personal data required to deliver Services, verify identity and comply with AML and KYC obligations — nothing beyond what is genuinely necessary.

Defined Retention Periods

Personal data is retained only for as long as required by the purpose for which it was collected or as mandated by law. On expiry, data is securely deleted or anonymized using industry-standard methods.

No Data Sales — Ever

Your personal information is never sold, rented or commercially provided to third parties for their own marketing purposes. Sharing is limited to operational necessity under strict contractual safeguards.

Your Rights, Respected

Access, rectification, erasure, portability, restriction, objection and consent withdrawal rights are clearly stated and genuinely exercisable. We respond to verifiable data requests within legally required timeframes.

Transparent Cookie Practices

We categorize all cookies we use, explain why each category is deployed, and respect your right to refuse non-essential cookies. No hidden tracking and no undisclosed third-party data collection.

Privacy Questions?

We're Here to Help With Any Data Enquiry

If you have questions about how 555cb uses your data, want to exercise a data right, or simply want to understand this Policy better — our support team is available 24/7 in English and Urdu.

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